LK Wilson

LK Wilson (operating as Starks Pro) shows significant weaknesses across all dimensions. Professionalism is mixed—one review praised helpfulness and same-day scheduling, but multiple reviews cite poor communication, unresponsiveness, and management failures. Pricing is a major concern with explicit complaints about high costs. Project completion is the most critical failure: one customer was aban... Read more

LK Wilson (operating as Starks Pro) shows significant weaknesses across all dimensions. Professionalism is mixed—one review praised helpfulness and same-day scheduling, but multiple reviews cite poor communication, unresponsiveness, and management failures. Pricing is a major concern with explicit complaints about high costs. Project completion is the most critical failure: one customer was abandoned mid-repair with a worsening AC unit and told to wait a week; another experienced a 5-week installation with repeated interruptions and poor status updates. Technical competence is questionable given the AC motor/compressor diagnostic confusion and failure to resolve the initial problem. The company appears to prioritize new jobs over honoring callbacks and completing work properly. Read less