Triple Play Home Services

Triple Play Home Services demonstrates strong professionalism and technical expertise, with technicians consistently praised for punctuality, courtesy, and knowledge. However, the company is significantly hampered by widespread pricing concerns—numerous customers report markups of 1000%+ on parts, service call fees not disclosed upfront, and quotes substantially higher than competitors. Project ... Read more

Triple Play Home Services demonstrates strong professionalism and technical expertise, with technicians consistently praised for punctuality, courtesy, and knowledge. However, the company is significantly hampered by widespread pricing concerns—numerous customers report markups of 1000%+ on parts, service call fees not disclosed upfront, and quotes substantially higher than competitors. Project completion is generally solid with good follow-through, though some customers report multiple visits needed for single issues. The WW Score of 72.8 reflects a company with capable technicians undermined by aggressive pricing practices and transparency issues that erode customer trust. Read less