Find Nearby Plumbers In Oklahoma City, Oklahoma

Waggoners demonstrates strong professionalism with consistently positive feedback about technician courtesy, punctuality, and communication across 42 reviews. Technical expertise is well-documented with 18 mentions of knowledgeable, skilled work. However, pricing concerns emerge in 8 reviews citing high markups, lack of transparency, and expensive service calls, pulling the pricing dimension to 68. Project completion shows mixed results across 12 mentions, with some reports of incomplete work, scheduling failures, and unresolved issues requiring multiple callbacks. The company excels in customer-facing interactions but struggles with operational consistency and cost transparency.

• SUSPICIOUS REVIEW PATTERN: 15 reviews from June 2025 are extremely brief (1-3 words: 'Billy T and Daniel were excellent,' 'Justice is awesome,' 'Cody was great!') with no substantive detail. These appear potentially fabricated or artificially generated to inflate ratings.
• EMPTY REVIEWS: 3 reviews contain only a 5-star rating with no text, suggesting incomplete submissions or data quality issues.
• PRICING TRANSPARENCY ISSUE: Multiple reviews (2022-2025) explicitly cite lack of itemized invoices, overcharging (100% markup on water heater), and refusal to provide transparent quotes. This is a systemic complaint.
• SERIOUS CONDUCT ISSUE: One 2023 review documents alleged abusive behavior by employee 'Derek' toward apprentice, including profanity and verbal abuse. This is a significant professionalism red flag despite being isolated.
• PROJECT COMPLETION FAILURES: Reviews from 2015, 2018, 2022 document unfinished work, multiple failed service calls, scheduling incompetence, and work requiring 2+ months to complete.
• RECENCY BIAS DETECTED: 28 of 60 reviews (47%) are from June 2025 alone, with most being suspiciously generic praise. Reviews from 2022-2024 contain more substantive criticism. Recent data may be artificially inflated.
• INCONSISTENT SERVICE QUALITY: Named technicians (Billy T, Justice, Cody, Brandon, Tanner, Shane) receive consistent praise, but unnamed or different technicians are associated with negative experiences, suggesting quality varies significantly by employee.

This WW Score of 82.3 should be treated with CAUTION due to suspected review manipulation in the June 2025 batch and a significant recency bias that inflates the overall rating. The professionalism and experience scores are reliable (HIGH confidence), but the pricing score is conservative and based on limited but serious evidence of transparency issues. Project completion concerns from 2015-2022 are credible but underrepresented in recent data. Recommend weighting pre-2025 reviews more heavily and requesting itemized invoices before engaging this contractor.

Jerry's Plumbing demonstrates strong overall performance across all four dimensions, with particular strength in pricing fairness and customer responsiveness. The business excels at punctuality, honest communication, and reasonable rates, with numerous customers praising fair pricing compared to competitors. Project completion is generally reliable with same-day or next-day service and thorough follow-through. However, the score is tempered by five negative reviews (1-star ratings) spanning 2014-2021 that document serious professionalism lapses including no-shows without communication, refusal to perform standard plumbing work, and office staff failures on city compliance requirements. These negative experiences suggest inconsistency in service delivery despite the overwhelming majority of positive feedback.

• Five 1-star reviews document significant professionalism failures: no-shows without communication (2016), refusal to perform standard hot water work (2014), angry demeanor and incomplete diagnostics (2018), office staff incompetence on city requirements (2021), and furnace installation deception (2022). These are not isolated complaints but pattern indicators.
• Multiple reviews with 'unknown' text content (6 reviews) cannot be analyzed for dimension-specific evidence; these are counted in total but excluded from usable data analysis.
• Review from 2022-01-03 appears to reference furnace installation, which is outside plumbing scope and may indicate business scope confusion or data entry error.
• Recency concern: Most reviews are 5+ years old (2007-2015). Only 8 reviews are from 2018 onward. Recent negative reviews (2021, 2022) suggest potential service quality decline or operational changes.
• Positive reviews show some generic phrasing patterns ('honest,' 'fair,' 'professional,' 'highly recommend') but with sufficient specific detail (same-day service, specific job types, cost comparisons) to avoid fake review classification. However, the concentration of 5-star ratings (41 of 49 usable reviews) is notable.

This WW Score of 82.3 should be treated with moderate caution: while based on substantial data (49 reviews across all dimensions with HIGH confidence), the presence of five serious negative reviews documenting professionalism failures, combined with heavy weighting toward older reviews (pre-2015), suggests the score may not fully reflect current service reliability. The business appears to have experienced operational inconsistency over time, and recent customers should weight the 2021-2022 negative reviews heavily when making decisions.

TimBur Plumbing demonstrates strong professionalism with consistent punctuality, responsiveness, and courteous communication across 11 reviews. Technical expertise is well-documented with 8 mentions of skilled workmanship and problem-solving. Pricing is perceived as fair and transparent across 6 reviews. However, project completion shows a critical vulnerability: one severe failure in August 2021 where the plumber missed a scheduled appointment without callback, resulting in a 1-star review. This incident significantly impacts the completion score despite 6 other positive completion mentions. Most reviews are from 2018–2020, with limited recent data (only 1 review from 2023), suggesting recency risk.

• CRITICAL: One catastrophic project completion failure (2021-08-31) — missed scheduled appointment with no callback. This directly contradicts the otherwise strong completion narrative and warrants serious consideration.
• RECENCY CONCERN: 15 of 16 reviews are from 2018–2021. Only 1 review from 2023. Current service quality cannot be reliably assessed from this dataset.
• POTENTIAL FAKE REVIEW PATTERN: Multiple reviews from 2020-07-01 (5 reviews on same date) with similar enthusiastic language and high ratings. While not definitively fake, the clustering and generic praise warrant caution.
• COVID REVIEW (2020-07-30): One 3-star review citing inability to perform due to COVID — contextual and not reflective of service quality.

This WW Score of 82.3 should be treated with MODERATE-to-HIGH caution: while professionalism and experience scores are robust, the August 2021 no-show failure is a serious red flag that undermines completion reliability, and the dataset is heavily weighted toward 2018–2021 reviews with minimal recent data to confirm current performance standards.

Water Works Plumbing demonstrates strong overall performance across all dimensions, with particular strength in professionalism (85.2) and project completion (83.5). The company excels at punctuality, communication, and technical expertise, as evidenced by numerous mentions of on-time arrivals, clear explanations, and skilled problem-solving. Pricing is fair and competitive (79.8), though some customers note occasional communication gaps around costs. Experience scores (81.3) reflect consistent quality workmanship and knowledgeable technicians. However, the presence of several negative reviews citing communication failures, incomplete work, and customer service issues prevents a higher overall score.

• NEGATIVE REVIEW CLUSTER: Multiple 1-star reviews (approximately 15-20) citing serious issues including incomplete work, poor communication, no-shows, rude staff, and billing disputes. These are not isolated incidents but represent a pattern of service failures.
• COMMUNICATION FAILURES: Several reviews mention lack of follow-up, unreturned calls, and scheduling issues. Examples include customers waiting weeks for callbacks and plumbers not showing up to appointments.
• BILLING DISPUTES: Multiple complaints about unclear pricing, hidden charges, per-hour rates not disclosed upfront, and overcharging. Some customers report being quoted one price and charged significantly more.
• INCOMPLETE WORK: Several reviews document jobs that required callbacks to fix, work left unfinished, or problems that recurred shortly after service.
• STAFF CONDUCT ISSUES: A few reviews mention unprofessional behavior including hanging up on customers, rudeness, and one incident of a technician walking off the job mid-appointment.
• RECENCY CONSIDERATION: Most recent reviews (2025) are overwhelmingly positive (5-star), while older reviews (2009-2022) show more balanced feedback with notable negative experiences. This suggests either improved service quality or potential review manipulation.
• EMPTY REVIEWS: Approximately 20 reviews contain only a 5-star rating with no text, which is unusual and may indicate fake or placeholder reviews.
• INCONSISTENT QUALITY: Wide variance in customer experiences suggests inconsistent service delivery, possibly dependent on which technician is assigned or which location serves the customer.

This WW Score of 82.1 should be treated with moderate caution. While the HIGH confidence rating reflects substantial data volume, the significant cluster of negative reviews documenting serious failures (no-shows, incomplete work, billing disputes, poor communication) indicates real service quality issues that coexist with many positive experiences. The recent surge of uniformly positive 5-star reviews without detail raises concerns about review authenticity. Prospective customers should expect generally competent work and fair pricing but should be aware of documented risks around communication, billing transparency, and follow-through on complex jobs.

Cherokee Plumbing demonstrates strong overall performance driven primarily by consistent professionalism across 48 reviews, with technicians (Will, Andy, Rudy, Colin, Patrick, and others) repeatedly praised for punctuality, courtesy, communication, and responsiveness. Project completion is solid across 32 mentions, with jobs finished on time and follow-up callbacks honored. Technical expertise is evident in 21 mentions highlighting problem-solving and quality workmanship. However, pricing emerges as a relative weakness with 13 mentions revealing mixed feedback: while many customers praise fair pricing and good value, three negative reviews explicitly cite price inconsistencies, hidden charges, and overpricing compared to competitors. The company's strength in professionalism and execution partially offsets pricing concerns.

• Three negative reviews (2.0 ratings) reveal consistent pricing issues: one customer was quoted $200 over phone, charged $300 on arrival, and billed $405 at completion; another paid $180 for a snake service that failed within a week; a third complained about missed senior discount and poor communication. These are not isolated complaints but a pattern suggesting pricing transparency and follow-through problems.
• One review from 2018 flagged poor time management and unclear communication about appointment windows, indicating historical service consistency issues.
• Multiple reviews from 2025 (past 6 months) show very high concentration of 5-star ratings with some generic praise ('Great crew', 'Will did great work!'), though most detailed reviews provide specific examples and are credible. Three blank reviews (no text, 5-star rating) suggest possible review padding.
• Recency bias noted: 38 of 57 reviews are from 2025 (past 6 months), with only 6 reviews from 2019 or earlier. Recent reviews are overwhelmingly positive (5-star), while older reviews show more balanced feedback including legitimate complaints.

This WW Score of 82.1 is reliable for assessing professionalism and project completion (both HIGH confidence with 48 and 32 mentions respectively), but pricing confidence is MODERATE (13 mentions) and should be weighted cautiously—the three explicit pricing complaints suggest customers should request written quotes and clarify all fees upfront before engaging Cherokee Plumbing.

Straight Up Plumbing demonstrates strong professionalism across 38 reviews, with consistent praise for courteous, punctual, and friendly technicians (particularly Austin, Daniel, Shane, and Robert). Project completion is solid with 22 mentions showing timely work and follow-through, though one significant negative review details unresolved issues requiring callback. Experience scores well at 86.0 based on 18 mentions highlighting technical knowledge and problem-solving ability. However, pricing is a notable weakness (68.0) with 8 explicit mentions—two 1-star reviews cite excessive charges ($1,100 for a $150 part, $6,000 mold scam prevention), while others note high costs despite fair value. The company recovers well from service failures through responsive management.

• PRICING CONCERN: Two damaging 1-star reviews (2020-01-26, 2020-04-21) cite predatory pricing and owner rudeness. A third review (2019-12-23) expresses shock at high unclogging costs. This pattern suggests pricing may be above market rate or inconsistently applied.
• FAKE REVIEW PATTERN DETECTED: 3 reviews contain only empty text or generic placeholders (dates 2020-06-10, 2019-06-11, 2017-07-25, 2016-01-10), and multiple reviews from 2020-06-10 use nearly identical phrasing ('awesome experience', 'friendly and professional', 'will call again'). This cluster suggests potential review manipulation.
• RECENCY BIAS: Majority of reviews (35 of 51) are from 2019-2020, with only 3 reviews from 2021 or later. Recent performance data is limited.
• INITIAL SERVICE FAILURE: Review from 2020-06-10 documents Mark's failure to address original issue (leaky shut-off valve), requiring callback by Daniel to resolve. Shows inconsistency in initial diagnosis.
• COMMUNICATION FAILURE: Review from 2019-04-03 reports customer was not informed of $29 estimate charge despite company claim otherwise, resulting in lost customer.

This WW Score of 82.1 is moderately reliable but should be interpreted with caution: while professionalism and project completion are well-supported by 22-38 mentions with HIGH confidence, the pricing dimension is weak (only 8 mentions, MODERATE confidence) and includes serious allegations of overcharging. The presence of suspected fake reviews and a cluster of identical 5-star reviews from June 2020 reduces overall trustworthiness. The company excels in customer service and technical skill but has documented pricing concerns and occasional service failures that require callbacks.