Mr. Rooter Plumbing of Oklahoma City

Mr. Rooter OKC has a large and long-running review base that reveals a genuinely mixed picture. The majority of positive reviews praise individual technicians — particularly Aaron, Terry, Graham, and Larry — for being courteous, knowledgeable, and efficient, which drives moderate scores in professionalism and experience. However, a significant and recurring pattern of negative reviews document... Read more

Mr. Rooter OKC has a large and long-running review base that reveals a genuinely mixed picture. The majority of positive reviews praise individual technicians — particularly Aaron, Terry, Graham, and Larry — for being courteous, knowledgeable, and efficient, which drives moderate scores in professionalism and experience. However, a significant and recurring pattern of negative reviews documents serious failures: repeated no-call-no-shows, jobs left incomplete, misleading pricing, rude phone staff, and at least one incident of property damage without remediation. Pricing scores are tempered by multiple complaints about hidden charges, inconsistent quotes, and false advertising around overtime fees. Project completion is the most penalized dimension, with numerous reviews explicitly describing unfinished work, failed callbacks, and jobs requiring multiple return visits to resolve. The score reflects a company with capable individual technicians but systemic operational and customer service failures that meaningfully undermine overall reliability. Read less