Jean’s Plumbing

Jean's Plumbing demonstrates strong professionalism, fair pricing, and technical expertise across most reviews, with consistent praise for promptness, honesty, and friendly service. However, a detailed 1-star review from December 2021 reveals a critical failure in project completion: a main line clog was not fully resolved after two visits and $400 in charges, with the customer reporting the toile... Read more

Jean's Plumbing demonstrates strong professionalism, fair pricing, and technical expertise across most reviews, with consistent praise for promptness, honesty, and friendly service. However, a detailed 1-star review from December 2021 reveals a critical failure in project completion: a main line clog was not fully resolved after two visits and $400 in charges, with the customer reporting the toilet still bubbled 50% of the time. Management (Jean) was reportedly dismissive and ultimately refunded the money while telling the customer to look elsewhere. This recent failure significantly impacts the project completion score and overall reliability, as it contradicts the company's historical reputation and suggests inconsistency in service quality. Read less