Brandon’s Plumbing

Brandon's Plumbing has an overwhelmingly negative review profile across all four scored dimensions. Pricing is the weakest area, with repeated complaints about undisclosed service fees, inflated flat-rate quotes, charges for work not completed, and prices dramatically higher than competitors — including a $125 fee just to show up and do nothing, and quotes thousands of dollars above market rate.... Read more

Brandon's Plumbing has an overwhelmingly negative review profile across all four scored dimensions. Pricing is the weakest area, with repeated complaints about undisclosed service fees, inflated flat-rate quotes, charges for work not completed, and prices dramatically higher than competitors — including a $125 fee just to show up and do nothing, and quotes thousands of dollars above market rate. Project completion is severely damaged by multiple accounts of jobs left unfinished, problems made worse after service, failed callbacks, repeated no-shows and cancellations, and at least one case where a clog was not cleared despite payment. Professionalism scores are dragged down by rude office staff, technicians with dismissive attitudes, a technician who sat in his truck after getting his feelings hurt, and a tech who cursed at a tenant. Experience scores reflect recurring accounts of misdiagnosis, incorrect leak locations, improperly installed toilets and wax seals, and work that failed within days or weeks. The minority of positive reviews — mostly praising specific named technicians like Bobby, Denver, Daniel, Ron, and Dusty — prevent the scores from reaching zero, but they are clearly outnumbered. Read less