Tipton’s Plumbing

Tipton's Plumbing demonstrates strong technical competence and generally professional field technicians (Luis, Zeke, Lewis, Hector) who are punctual, courteous, and skilled. However, the company is significantly undermined by serious pricing concerns—multiple reviews document charges 2–3x higher than market rates for straightforward work—and critical professionalism failures by owner Zach Ti... Read more

Tipton's Plumbing demonstrates strong technical competence and generally professional field technicians (Luis, Zeke, Lewis, Hector) who are punctual, courteous, and skilled. However, the company is significantly undermined by serious pricing concerns—multiple reviews document charges 2–3x higher than market rates for straightforward work—and critical professionalism failures by owner Zach Tipton, who has been documented as sarcastic, dismissive, sexist, verbally abusive, and unwilling to honor warranty claims or handle customer complaints professionally. Project completion is solid when field technicians execute work, but follow-through on callbacks and dispute resolution is poor. The stark contrast between field-level professionalism and ownership-level conduct creates an unreliable customer experience. Read less