Second Opinion Plumbing Heating and Air Conditioning

This company exhibits severe and consistent deficiencies across all measured dimensions. All seven reviews are uniformly negative (1-star ratings), with explicit documentation of unprofessional conduct including rude staff, refusal to provide names, and aggressive technician behavior. Pricing practices are deeply problematic, featuring misdiagnosis leading to inflated quotes ($7K vs. $300 actual r... Read more

This company exhibits severe and consistent deficiencies across all measured dimensions. All seven reviews are uniformly negative (1-star ratings), with explicit documentation of unprofessional conduct including rude staff, refusal to provide names, and aggressive technician behavior. Pricing practices are deeply problematic, featuring misdiagnosis leading to inflated quotes ($7K vs. $300 actual repair), withheld refunds, and deceptive sales tactics. Project completion is critically compromised with failed inspections, incomplete work, licensing violations, and abandoned jobs requiring customers to hire competitors. Technical competence is questionable, with documented misdiagnoses and installations that failed city code inspections. The consistency and specificity of complaints across independent reviews (licensing issues, inspection failures, refund disputes, rude staff interactions) indicates systemic operational failures rather than isolated incidents. Read less