MetroRooter Plumbing

Metro Rooter generally receives strong praise for professionalism, responsiveness, and follow-through, with multiple reviewers highlighting prompt arrival, courteous behavior, and willingness to work weekends and evenings. However, one detailed 1-star review describes a notably poor experience involving lateness, condescending attitude toward female customers, and a perception of overcharging, whi... Read more

Metro Rooter generally receives strong praise for professionalism, responsiveness, and follow-through, with multiple reviewers highlighting prompt arrival, courteous behavior, and willingness to work weekends and evenings. However, one detailed 1-star review describes a notably poor experience involving lateness, condescending attitude toward female customers, and a perception of overcharging, which meaningfully pulls down the professionalism and pricing scores. Pricing feedback is mixed but leans positive, with one reviewer noting a $1,000 savings over competitors and another finding Sunday emergency rates reasonable. Project completion scores are bolstered by accounts of difficult jobs seen through to the end, including a slab leak repair that a prior company failed to complete. The single unusable review ('oe guys an') was excluded from scoring as it contained no actionable content. Read less