Overview of Company Customer Sentiment Analysis in May
The single review available is a 1-star account describing severe failures across every dimension. The contractor no-called and no-showed after requesting early payment, failed to provide written quotes, and did not return calls or texts — indicating extremely poor professionalism and communication. The garage door installation was left incomplete and dangerously defective, with bent panels, exp... Read more
The single review available is a 1-star account describing severe failures across every dimension. The contractor no-called and no-showed after requesting early payment, failed to provide written quotes, and did not return calls or texts — indicating extremely poor professionalism and communication. The garage door installation was left incomplete and dangerously defective, with bent panels, exposed wires, and a dangling control button, pointing to critical project completion and workmanship failures. A follow-up technician explicitly stated the contractor had no business taking the job, corroborating a lack of relevant skill or experience. Pricing transparency was also flagged, as the contractor refused to put charges in writing. All four dimensions score near the floor based on this account. Read less