McKenna Heat and Air

This single review describes a service call for a furnace that failed 4 months out of warranty. While the technician quickly diagnosed the issue (hose rubbing pressure switch), the customer was charged a $79 diagnostic fee and reports poor follow-through on a promised callback from management. The initial installation in 2016 appears to have been completed, but the design flaw suggests potential q... Read more

This single review describes a service call for a furnace that failed 4 months out of warranty. While the technician quickly diagnosed the issue (hose rubbing pressure switch), the customer was charged a $79 diagnostic fee and reports poor follow-through on a promised callback from management. The initial installation in 2016 appears to have been completed, but the design flaw suggests potential quality concerns. With only one review and limited data points, no reliable WW Score can be calculated. Read less