Advanced Air Specialist

The overwhelming majority of reviews describe serious failures across all four dimensions, including improper installations, unpulled permits, fraudulent part charges, and repeated failure to complete work correctly. Professionalism scores are dragged down by consistent reports of poor communication, broken promises, difficulty reaching management, and in one case outright denial of receiving paym... Read more

The overwhelming majority of reviews describe serious failures across all four dimensions, including improper installations, unpulled permits, fraudulent part charges, and repeated failure to complete work correctly. Professionalism scores are dragged down by consistent reports of poor communication, broken promises, difficulty reaching management, and in one case outright denial of receiving payment. Pricing is a major concern, with multiple reviewers documenting grossly inflated part costs and unnecessary charges — one reviewer found a $275 capacitor available at Walmart for $7.21. Project completion is severely impacted by multiple accounts of abandoned or improperly finished installs requiring third-party contractors to resolve. The only positive signals come from two or three older reviews praising punctuality, fair pricing, and courteous technicians, but these are far outweighed by the volume and severity of negative experiences. Read less