Overview of Company Customer Sentiment Analysis in May
This contractor's reviews paint a predominantly negative picture across nearly every dimension with usable data. Professionalism is the most consistently mentioned dimension and is severely damaged by reports of rude phone staff telling a caller to 'mind my own damn business,' a technician described as 'not very nice,' and an unresponsive phone system that hung up on callers twice. Project complet... Read more
This contractor's reviews paint a predominantly negative picture across nearly every dimension with usable data. Professionalism is the most consistently mentioned dimension and is severely damaged by reports of rude phone staff telling a caller to 'mind my own damn business,' a technician described as 'not very nice,' and an unresponsive phone system that hung up on callers twice. Project completion is mixed at best — one reviewer reported a successful fix completed in a reasonable timeframe, while another described a recurring water problem that was never resolved despite multiple visits. Technical experience is similarly split, with one reviewer praising the technician as knowledgeable while another explicitly stated the technician failed to diagnose root balls in the lines that a separate plumber later identified. Pricing was not mentioned in any review and cannot be scored. Read less