Chasetheplumber

Chase the Plumber shows mixed performance across dimensions. Professionalism is significantly undermined by a serious incident where the owner became argumentative with a customer and refused to address documented damage caused by his assistant, despite refunding payment. Project completion is hampered by incomplete work (kitchen faucet flow issues unresolved, damaged fixtures left unfixed) and fo... Read more

Chase the Plumber shows mixed performance across dimensions. Professionalism is significantly undermined by a serious incident where the owner became argumentative with a customer and refused to address documented damage caused by his assistant, despite refunding payment. Project completion is hampered by incomplete work (kitchen faucet flow issues unresolved, damaged fixtures left unfixed) and follow-through failures. Pricing appears fair and transparent based on two positive mentions. Technical skill is evident in successful repairs, but execution quality is inconsistent. The 2020 negative review is recent enough to carry substantial weight and reflects systemic issues with accountability and customer service. Read less