Find Nearby Plumbers In Edmond, Oklahoma

A&D Plumbing earns strong marks across all four dimensions, driven by an exceptionally large and detailed review base spanning over a decade. Professionalism is the most frequently cited strength, with dozens of reviewers explicitly praising punctuality, communication, politeness, and responsiveness — including same-day and weekend availability with no extra charge. Pricing is consistently described as fair, reasonable, and competitive, with several reviewers noting that final bills matched or came in below estimates and that itemized quotes were provided. Project completion scores are high but are modestly tempered by three negative reviews: one citing a failed Rinnai installation that caused property damage, one alleging dishonest communication with a home warranty company, and one reporting that a callback was never returned. Experience is well-supported, with many reviewers describing skilled problem-solving, technical knowledge across diverse plumbing tasks, and quality workmanship on complex jobs including re-pipes, remodels, and emergency repairs.

• THREE NEGATIVE REVIEWS PRESENT: (1) A 1-star review dated 2020-07-26 alleges two Rinnai tankless systems were installed incorrectly, one burned out, and the ceiling was flooded causing drywall damage — a serious workmanship and liability concern. (2) A 1-star review dated 2019-04-19 alleges the technician gave conflicting information to a home warranty company, leading to a claim denial, and characterizes the company as dishonest. (3) A 1-star review dated 2014-02-09 reports that a callback was never received over a weekend, forcing the customer to use another plumber.
• RECENCY NOTE: The majority of highly detailed positive reviews are from 2011–2018. Reviews from 2019–2024 are fewer in number and some are less detailed. The most recent reviews (2022–2024) are generally positive but shorter and less specific, which slightly reduces confidence in current performance consistency.
• POSSIBLE ENTITY OVERLAP: Reviews reference multiple different named plumbers (Mike, JD, Doug, Abraham, Aaron, Greg, Bob, Dave Millsaps) across what appears to be a shared business name 'A&D Plumbing.' It is possible these reviews represent more than one distinct business operating under a similar name, which could affect score reliability. Scores should be interpreted with this caveat in mind.
• NO FAKE REVIEW PATTERN DETECTED: Despite the large volume of positive reviews, the majority contain specific job details, named individuals, unique scenarios, and varied language. The review set does not exhibit the hallmarks of coordinated fake reviews.

This WW Score is based on a large, multi-year review dataset with strong mention counts across all four dimensions and is considered HIGH confidence overall, but users should weigh the three negative reviews seriously — particularly the allegation of faulty Rinnai installation causing property damage — and note that the possible presence of multiple distinct businesses operating under the same name introduces some uncertainty about whether all reviews reflect a single contractor's current performance.

Service Pro Plumbing demonstrates strong overall performance across all measured dimensions. Professionalism is a clear strength, with 78 mentions highlighting punctuality, friendly demeanor, communication, and respectful conduct. Project completion is consistently praised with 72 mentions of timely work, thorough job finishing, and follow-through. Technical expertise is well-documented across 65 mentions, with customers noting knowledgeable technicians who explain work clearly and solve problems effectively. Pricing receives solid marks (82.0) from 18 mentions, though with moderate confidence; most feedback is positive regarding fair value, though two negative reviews (1-star and 3-star) cite pricing concerns that slightly temper this dimension. The company's responsiveness to emergency calls and same-day/next-day service availability are recurring strengths.

• One blank 1-star review (2025-05-26) provides no usable data and appears anomalous among otherwise positive feedback.
• Two negative reviews (2025-04-10 rating 2.0 and 2022-01-27 rating 1.0) indicate service quality and pricing estimate issues; the 2022 review specifically cites a $2,100 price discrepancy and lack of written estimate validity period, suggesting potential process gaps.
• Multiple blank 5-star reviews (5 instances) contain no text; these are counted as usable but provide zero substantive data.
• Pricing dimension has lower mention count (18) compared to other dimensions, limiting confidence in that score despite positive sentiment.
• Review recency is strong: 85+ reviews from 2025 and 2024, with only 20 reviews older than 1 year, indicating current performance is well-documented.

This WW Score of 87.2 is highly reliable, supported by 104 usable reviews with strong mention counts across all dimensions (65+ mentions for three dimensions). The company demonstrates consistent excellence in professionalism and project completion, with solid technical expertise. However, the pricing dimension should be interpreted with moderate caution due to fewer mentions and two documented pricing disputes that suggest occasional estimate accuracy or communication issues. Recent reviews (2025) dominate the dataset, reflecting current operational performance.

Hickman Plumbing and Iron Horse Companies demonstrate strong overall performance across all measured dimensions. Professionalism scores highest (89.5) with consistent mentions of punctuality, courteous staff, and clear communication across 28 reviews. Experience is well-documented (88.0, 25 mentions) with customers praising technical knowledge, problem-solving, and skilled workmanship. Project completion (85.0, 22 mentions) shows reliable job finishing and follow-through, though one notable 2014 complaint about warranty refusal on repeated toilet failures slightly tempers this score. Pricing (84.0, 12 mentions) is generally perceived as fair and competitive, with transparency noted, though limited explicit pricing discussion across the review set. The WW Score of 87.2 reflects a trustworthy, competent contractor with strong execution.

• Multiple empty reviews (15 reviews with only ratings, no text) reduce data richness but do not indicate fake reviews—likely platform artifacts.
• One significant negative review from 2014 (1-star) alleges warranty refusal and unauthorized repairs on toilet replacements, creating a material integrity concern that contradicts the otherwise consistent positive narrative. This outlier is weighted appropriately given its specificity and detail.
• Recency skew: 35 of 61 reviews (57%) are from June 2023 or later, with a cluster of 18 reviews from June 2023 alone. Earlier reviews (2004–2019) are sparse but consistently positive, suggesting either a data collection event or platform migration.
• No fake review patterns detected. Reviews show genuine specificity (named technicians: Mike, John, Chris, Ethan, George, Jose, Tony, Charlie), varied scenarios, and realistic detail. Positive reviews are not suspiciously identical.

This WW Score of 87.2 is highly reliable and should be trusted for decision-making. It is based on 61 usable reviews with strong mention counts across all dimensions (12–28 per dimension), consistent positive patterns across two companies (Hickman Plumbing and Iron Horse), and genuine customer detail. The single 1-star complaint from 2014 is appropriately weighted as a legitimate concern but does not invalidate the overall strong track record. Recent reviews (past 12 months) reinforce the positive trend.

KC Plumbing demonstrates strong overall performance across all measured dimensions. Professionalism is the standout strength (88.5), with consistent praise for punctuality, communication, courtesy, and respectful service across 62 reviews. Experience scores well at 86.0, with customers frequently noting technician skill, knowledge, and problem-solving ability. Project completion (81.5) is solid but slightly lower, with some callbacks and follow-up visits mentioned. Pricing (82.0) is generally viewed favorably as fair and reasonable, though some customers note the company is not always the cheapest option. The company shows particular strength in emergency response and same-day service availability.

• Seven reviews contain no text content (only ratings), limiting ability to verify claims. These were excluded from scoring.
• One review from 2021 (1-star) describes a completely different company (K and C plumbing from Leland, IA, owner Bill Kirschbaum) and appears to be misattributed. This review was excluded as it does not pertain to KC Plumbing & Air Conditioning.
• Majority of reviews (70+ out of 89) are dated 2025 (recent), with a secondary cluster from 2016-2019. Only 2 reviews predate 2010. Recent reviews show consistently high ratings with detailed positive feedback.
• One detailed 2011 review (2-star) describes multiple service failures, poor workmanship, and unprofessional behavior by owner Keith. This represents a significant historical quality issue but is now 14 years old.
• One 2025 review (4-star) mentions one technician (Cliff) was 'difficult and not customer friendly,' though Dana Gold's management resolved the issue satisfactorily. This is the only recent negative interpersonal comment.
• Several reviews from 2019-2025 mention the same technicians repeatedly (Dana Gold, Giancarlo, Abraham, Ricardo, Chris), suggesting consistent staffing and customer preference for specific individuals.
• No evidence of fake review patterns detected. Reviews contain specific details, varied language, and realistic problem descriptions across different time periods.

This WW Score of 84.2 is highly reliable, based on 82 usable reviews with strong data density across all dimensions. The HIGH overall confidence reflects substantial mention counts (18-62 per dimension) and consistency of positive feedback across recent reviews. However, the historical 2011 quality failure and one recent interpersonal complaint suggest occasional service inconsistency, and the score should be understood as reflecting current performance (2025) rather than guaranteed consistency. Customers should note that service quality appears to correlate with specific technician assignment.

McGuire Plumbing demonstrates strong overall performance driven by consistently high marks in professionalism, project completion, and technical expertise. The contractor (primarily Dane and Seth) receives repeated praise for punctuality, responsiveness, clear communication, and quality workmanship across diverse plumbing projects. Pricing is generally viewed favorably, though one review noted labor costs were nearly double competitors, suggesting pricing may be premium relative to market. One significant negative review from January 2022 documents complete service failure with no follow-up communication on a warranty repair, which substantially impacts the overall score despite being an outlier among 33 reviews.

• CRITICAL: One severe negative review (1.0 rating, Jan 2022) documents ghosting and abandonment of service request with no communication—direct contradiction to otherwise consistent professionalism claims. This suggests potential operational inconsistency or past business issues.
• RECENCY BIAS: 21 of 33 reviews (64%) lack date information. Of dated reviews, most are from 2017-2019 with only 6 from 2022-2025. Recent review activity appears limited, making current service quality assessment uncertain.
• POTENTIAL FAKE REVIEW PATTERN: 21 undated reviews cluster at end with generic praise and minimal specificity (e.g., 'Great service, great price,' 'Quick and helpful'). While not definitively fake, the lack of dates combined with generic language warrants caution. However, dated reviews contain rich detail and specificity, suggesting legitimate customer feedback.
• MULTIPLE TECHNICIANS: Reviews reference both 'Dane' and 'Seth' as service providers. Quality consistency between technicians cannot be fully assessed; Seth reviews are predominantly undated and generic.

This score should be treated with MODERATE-TO-HIGH confidence for historical performance but LOW confidence for current service reliability. The strong dated reviews (2017-2022) support the 84.2 score, but the severe January 2022 abandonment case, combined with lack of recent dated reviews and a cluster of undated generic reviews, suggests the business may have experienced operational challenges. Recommend requesting recent references before engaging.

VIP Plumbing demonstrates strong professionalism across nearly all reviews, with consistent praise for punctuality, courteous technicians, and responsive communication. Project completion is solid with most jobs finished on time and to customer satisfaction, though a small number of follow-up issues and callback failures were noted. Technical expertise and workmanship quality are well-documented and highly regarded. However, pricing emerges as a notable weakness, with multiple customers citing unexpectedly high charges, lack of upfront estimates, and perceived overpricing for relatively simple work. This pricing concern, while mentioned in fewer reviews, significantly impacts overall trustworthiness.

• PRICING INCONSISTENCY: Multiple reviews (at least 8) explicitly criticize pricing as 'too expensive,' 'ridiculous,' or 'ripped off.' Several customers report being charged $250-$400 for minor repairs or service calls without clear upfront estimates. This pattern suggests potential pricing transparency issues.
• CALLBACK FAILURES: At least 4 reviews document instances where technicians failed to return calls or follow up on promised callbacks, including one no-show appointment and multiple instances of unresponsiveness after initial service.
• QUALITY CONTROL VARIANCE: While most reviews praise work quality, a few reviews (2-3) describe careless work, collateral damage to homes, and inadequate troubleshooting, suggesting inconsistent quality across different technicians.
• RECENCY BIAS: Approximately 60% of reviews are from 2025 (past 6 months), with a significant cluster from June 2025. Older reviews (2013-2019) are predominantly 5-star with minimal detail, while recent reviews show more balanced feedback including legitimate complaints. This temporal distribution may skew perception.
• EMPTY REVIEWS: 11 reviews contain only a 5-star rating with no text, all dated 2025-04-10 or 2025-06-02. This is unusual and may indicate placeholder entries or review manipulation.
• DUPLICATE NARRATIVE PATTERNS: Two nearly identical reviews about AC/furnace/water heater replacement (both 5-star, both mentioning housekeeping jokes, both from 2025-05-10) suggest possible duplicate or template-based submissions.
• COMPANY NAME INCONSISTENCY: Reviews reference multiple company names (Lloyd's Plumbing, J&J Plumbing, VIP Plumbing, Floyd Plumbing) which may indicate either multiple locations/brands or data aggregation from different sources. This complicates score reliability.

This WW Score of 82.3 should be treated with MODERATE-TO-HIGH confidence for professionalism and project completion, but MODERATE confidence overall due to significant pricing concerns, callback failures, and data quality issues including empty reviews and potential duplicates. The recent clustering of reviews (60% from past 6 months) and the presence of 11 empty 5-star entries suggest the dataset may not be fully representative. Customers should prioritize obtaining detailed written estimates before engaging this contractor, as pricing transparency appears to be a genuine operational weakness despite strong technical and interpersonal performance.