Air Solutions

Air Solutions shows a broadly professional demeanor across the majority of reviews, with many customers praising punctuality, courteous technicians, and responsive scheduling. However, the score is meaningfully dragged down by a recurring pattern of pricing complaints: multiple reviewers describe opaque iPad-based package pricing, unexpected charges, and rates perceived as significantly above mark... Read more

Air Solutions shows a broadly professional demeanor across the majority of reviews, with many customers praising punctuality, courteous technicians, and responsive scheduling. However, the score is meaningfully dragged down by a recurring pattern of pricing complaints: multiple reviewers describe opaque iPad-based package pricing, unexpected charges, and rates perceived as significantly above market. Project completion is mixed — many jobs were finished well and on time, but several notable failures exist including abandoned work, missed callbacks, a technician leaving a unit disassembled, and at least one instance of a technician leaving a customer without water for two hours without notice. Experience scores are generally positive, with skilled diagnostics praised in many reviews, though a handful of reviews question technician competence or suggest under-qualified personnel were sent. The combination of strong individual technician performance and systemic issues with pricing transparency and follow-through produces a mid-range overall score. Read less