Thornton & Son

Thornton and Sons demonstrates strong professionalism and technical expertise based on positive feedback about responsiveness, friendliness, and problem-solving ability. However, the company shows a critical weakness in project completion, particularly in plumbing services, with one detailed complaint about months-long delays and broken promises on a hot water tank installation. Pricing appears fa... Read more

Thornton and Sons demonstrates strong professionalism and technical expertise based on positive feedback about responsiveness, friendliness, and problem-solving ability. However, the company shows a critical weakness in project completion, particularly in plumbing services, with one detailed complaint about months-long delays and broken promises on a hot water tank installation. Pricing appears fair based on limited mention, but the severe project completion failure significantly drags down the overall score. The review portfolio is heavily dated (oldest from 2014, most from 2019-2020), limiting current reliability assessment. Read less