Jon’s Plumbing & Heating

John's Plumbing & Heating demonstrates strong technical expertise and competitive pricing, with many customers praising workmanship quality and reasonable rates on major conversions. However, the company is significantly hampered by serious professionalism and follow-through issues. Multiple recent reviews (2023-2024) document severe communication failures, unresponsiveness to callbacks, and failu... Read more

John's Plumbing & Heating demonstrates strong technical expertise and competitive pricing, with many customers praising workmanship quality and reasonable rates on major conversions. However, the company is significantly hampered by serious professionalism and follow-through issues. Multiple recent reviews (2023-2024) document severe communication failures, unresponsiveness to callbacks, and failure to honor warranty/service commitments. While older reviews (2019-2022) show more consistent positive experiences, the pattern of recent complaints suggests deteriorating service standards. The company excels at initial project execution but struggles with accountability, responsiveness, and post-job support. Read less