Troy’s Plumbing

Troy's Plumbing exhibits severe and consistent deficiencies across all dimensions. Professionalism is critically compromised by pervasive no-shows, failure to communicate cancellations or delays, and unprofessional behavior including alleged intoxication on the job. Project completion is undermined by repeated broken promises, incomplete work, and refusal to honor callbacks or warranty obligations... Read more

Troy's Plumbing exhibits severe and consistent deficiencies across all dimensions. Professionalism is critically compromised by pervasive no-shows, failure to communicate cancellations or delays, and unprofessional behavior including alleged intoxication on the job. Project completion is undermined by repeated broken promises, incomplete work, and refusal to honor callbacks or warranty obligations. Pricing complaints are frequent and substantive, with customers reporting significant overcharges, hidden fees, and inflated estimates compared to competitors. While some positive reviews cite fair pricing and quality workmanship, these are vastly outnumbered by detailed accounts of poor execution, safety hazards (carbon monoxide leak), and structural damage from improper installation. The company's pattern of avoiding responsibility for mistakes is particularly damaging. Read less