Restoration Local

The review set is extremely small and spans over a decade, making reliable scoring very difficult. Professionalism is heavily damaged by a no-show without notice (2024) and a detailed account of billing misconduct and poor customer service (2013), with only one positive professionalism mention (2016). Project completion is similarly mixed: one review praises a quick and complete response to a burs... Read more

The review set is extremely small and spans over a decade, making reliable scoring very difficult. Professionalism is heavily damaged by a no-show without notice (2024) and a detailed account of billing misconduct and poor customer service (2013), with only one positive professionalism mention (2016). Project completion is similarly mixed: one review praises a quick and complete response to a burst pipe, while another describes an abandoned appointment and a third describes a prolonged billing dispute suggesting poor follow-through. Pricing receives a very low score due to the detailed 2013 complaint alleging improper billing, refusal to correct overcharges, and lack of documentation — the single positive review does not address pricing. The experience score is tentatively moderate, based solely on one positive review praising effective work on a water damage restoration job, but this is insufficient to draw meaningful conclusions. Read less