Overview of Company Customer Sentiment Analysis in May
This contractor's reviews paint a predominantly negative picture across nearly all dimensions. Pricing is the most frequently mentioned concern, with four of five reviewers describing charges as excessive, opaque, or exploitative — including a $100 markup on a $10 gas key and a $125 diagnostic fee for a power outage. Professionalism is also heavily criticized, with one reviewer describing the co... Read more
This contractor's reviews paint a predominantly negative picture across nearly all dimensions. Pricing is the most frequently mentioned concern, with four of five reviewers describing charges as excessive, opaque, or exploitative — including a $100 markup on a $10 gas key and a $125 diagnostic fee for a power outage. Professionalism is also heavily criticized, with one reviewer describing the contractor as rude and another alleging he took advantage of a senior citizen. Project completion is mixed: one job (faucet installation) was completed satisfactorily, but a screen door installation resulted in a leak that the contractor dismissed rather than resolved. The sole positive review, while genuine in tone, is from 2020 and is significantly outweighed by the volume and severity of negative feedback. Read less