Leonard’s Plumbing & Heating

Leonard's Plumbing shows strong technical competence and experience (82/100) with consistent praise for quality workmanship and problem-solving across multiple reviews. Professionalism is solid (78/100) with generally good responsiveness and punctuality, though some communication lapses occurred (missed appointments, no-shows). Project completion is the weakest dimension (72/100) due to documented... Read more

Leonard's Plumbing shows strong technical competence and experience (82/100) with consistent praise for quality workmanship and problem-solving across multiple reviews. Professionalism is solid (78/100) with generally good responsiveness and punctuality, though some communication lapses occurred (missed appointments, no-shows). Project completion is the weakest dimension (72/100) due to documented failures to show up without notice and unresolved damage claims. Pricing appears fair overall (65/100) but concerns exist around diagnostic fees and unwillingness to adjust bills for contractor-caused damage. The score is tempered by three severely negative recent reviews (2020-2021) that contradict the predominantly positive older reviews, suggesting potential service degradation or inconsistency. Read less