Narrow Path Plumbing

Narrow Path Plumbing earns strong marks for professionalism, with the large majority of reviewers praising courteous, friendly, and communicative technicians across many years of reviews. Project completion is a meaningful concern: multiple reviews describe incomplete work, a callback that was mishandled as if the customer were new, a post-repair leak that went unaddressed for over a week, and a j... Read more

Narrow Path Plumbing earns strong marks for professionalism, with the large majority of reviewers praising courteous, friendly, and communicative technicians across many years of reviews. Project completion is a meaningful concern: multiple reviews describe incomplete work, a callback that was mishandled as if the customer were new, a post-repair leak that went unaddressed for over a week, and a job site left with a large dirt pile — these drag the completion score down noticeably despite many positive outcomes. Pricing receives a mixed signal: several reviewers praised fair or reasonable pricing and one noted a military discount, but others flagged a $99 diagnostic fee that contradicted the website's 'free estimates' claim, a $300 repair that failed, and a discount card that was not fully honored — resulting in a below-average pricing score. Experience is generally solid, with multiple reviewers noting skilled problem-solving and knowledgeable technicians, though one review explicitly called out a technician who misdiagnosed a faucet issue and provided false technical information, which is a serious credibility concern. Read less