Lochard Plumbing, Heating & Air

Lochard demonstrates strong professionalism across multiple reviews, with consistent praise for punctuality, courtesy, politeness, and responsiveness. Technical expertise is evident in reviews mentioning knowledgeable technicians and quality workmanship. However, pricing feedback is limited to two mentions with mixed signals—one explicitly calling them competitive, another expressing disappointm... Read more

Lochard demonstrates strong professionalism across multiple reviews, with consistent praise for punctuality, courtesy, politeness, and responsiveness. Technical expertise is evident in reviews mentioning knowledgeable technicians and quality workmanship. However, pricing feedback is limited to two mentions with mixed signals—one explicitly calling them competitive, another expressing disappointment about follow-through on estimates. Project completion shows concern: while most jobs are completed successfully, one review (2020) documents a significant failure to deliver promised estimates despite customer readiness to pay, suggesting inconsistent follow-through on callbacks and commitments. The WW Score of 82.3 reflects solid professionalism and experience tempered by limited pricing data and a notable project completion gap. Read less