Overview of Company Customer Sentiment Analysis in May
JD Hunter Plumbing receives an extremely low WW Score of 8.8 based on overwhelmingly negative feedback across all dimensions. Seven of eight reviews are 1-star ratings documenting severe failures in project completion (incomplete work, no-shows, abandoned jobs), professionalism (rude behavior, unprofessional conduct, poor communication), and pricing (overcharging, price gouging, inflated service c... Read more
JD Hunter Plumbing receives an extremely low WW Score of 8.8 based on overwhelmingly negative feedback across all dimensions. Seven of eight reviews are 1-star ratings documenting severe failures in project completion (incomplete work, no-shows, abandoned jobs), professionalism (rude behavior, unprofessional conduct, poor communication), and pricing (overcharging, price gouging, inflated service calls). The single positive dimension is experience, where reviewers acknowledge the company has plumbing knowledge but consistently fails to execute properly. All reviews are from 2018-2022, providing recent and reliable data. The company demonstrates a pattern of taking payment upfront, delivering substandard or incomplete work, and then becoming unresponsive to callbacks and warranty obligations. Read less