Heeter Plumbing

Heeter Plumbing shows significant inconsistency across reviews, with strong positive feedback on professionalism and technical skill in some cases (Frank's furnace diagnosis, Jacob's kitchen installation) contrasted sharply against serious failures in workmanship quality, follow-through, and customer respect. Critical issues include improper hot water heater installation requiring multiple callbac... Read more

Heeter Plumbing shows significant inconsistency across reviews, with strong positive feedback on professionalism and technical skill in some cases (Frank's furnace diagnosis, Jacob's kitchen installation) contrasted sharply against serious failures in workmanship quality, follow-through, and customer respect. Critical issues include improper hot water heater installation requiring multiple callbacks, property damage (antique bathtub), missed appointments without notice, and dismissive communication from management. While the company demonstrates capability in diagnostic work and emergency response, execution quality and accountability are unreliable. The WW Score reflects a contractor with potential but serious operational and quality control problems. Read less