Overview of Company Customer Sentiment Analysis in May
Both available reviews are strongly negative and paint a consistent picture of serious operational failures. Professionalism scores near the floor due to explicit reports of going dark after initial contact, chronic tardiness, failure to clean up, and dishonest finger-pointing communication. Project completion is similarly devastated by one review describing an outright abandoned, paid-for deck pr... Read more
Both available reviews are strongly negative and paint a consistent picture of serious operational failures. Professionalism scores near the floor due to explicit reports of going dark after initial contact, chronic tardiness, failure to clean up, and dishonest finger-pointing communication. Project completion is similarly devastated by one review describing an outright abandoned, paid-for deck project and another describing a contractor who never even delivered an estimate. Pricing receives a marginally higher score only because a deposit structure was mentioned, but the context of taking a deposit and not completing work is itself a red flag. No reviewer commented on technical skill or workmanship quality, so experience cannot be scored. With only two reviews, the WW Score cannot be calculated reliably, but the directional signal from available data is severely negative. Read less