Hayner Plumbing Heating & Excavating

Hayner's Plumbing & HVAC shows severe deficiencies across multiple dimensions. While one recent positive review (2020) praised fast, friendly, and affordable service with creative problem-solving, two detailed negative reviews from 2016-2018 document critical failures: incomplete septic pumping work, multiple forgotten tasks (A/C wiring, water spigot activation), an 8-month project delay preventin... Read more

Hayner's Plumbing & HVAC shows severe deficiencies across multiple dimensions. While one recent positive review (2020) praised fast, friendly, and affordable service with creative problem-solving, two detailed negative reviews from 2016-2018 document critical failures: incomplete septic pumping work, multiple forgotten tasks (A/C wiring, water spigot activation), an 8-month project delay preventing occupancy, unresolved HVAC issues, poor follow-up communication, and unprofessional customer service responses. The stark contrast between the single positive review and two comprehensive negative accounts—particularly the detailed BBB complaint—suggests systemic operational and interpersonal problems that outweigh the one favorable experience. Read less