Northeast Plumbing & Mechanical

NorthEast Plumbing & Mechanical earns strong marks for professionalism, with the large majority of reviewers praising punctuality, courteous technicians, clear communication, and clean workmanship across many years of reviews. Project completion scores are solid but are meaningfully dragged down by several credible negative reviews describing incomplete work billed at full price, no-response follo... Read more

NorthEast Plumbing & Mechanical earns strong marks for professionalism, with the large majority of reviewers praising punctuality, courteous technicians, clear communication, and clean workmanship across many years of reviews. Project completion scores are solid but are meaningfully dragged down by several credible negative reviews describing incomplete work billed at full price, no-response follow-up, and at least one instance of a repair failing shortly after completion. Pricing is the weakest dimension: while many customers describe fair or reasonable rates, multiple negative reviewers cite unexpectedly high charges, inconsistent pricing between jobs, and billing for services not fully rendered — including one reviewer who watched the price drop from $524 to $300 when challenged. Experience scores well overall given consistent praise for technical knowledge and problem-solving, but is tempered by a small number of reviews describing technicians who lacked basic knowledge or caused additional damage. The score reflects a genuinely capable company with a strong core team but recurring, credible complaints about billing practices and incomplete service delivery that cannot be ignored. Read less