Independence Plumbing

This contractor receives a critically low WW Score of 32.8, driven primarily by severe pricing concerns and professionalism failures. Seven reviews explicitly document overcharging, hidden fees, inflated estimates, and lack of transparency—with customers reporting charges of $750 for simple repairs, $810 for diagnostic work, and refusal to provide upfront pricing. Professionalism is severely com... Read more

This contractor receives a critically low WW Score of 32.8, driven primarily by severe pricing concerns and professionalism failures. Seven reviews explicitly document overcharging, hidden fees, inflated estimates, and lack of transparency—with customers reporting charges of $750 for simple repairs, $810 for diagnostic work, and refusal to provide upfront pricing. Professionalism is severely compromised by documented rudeness, dismissive communication, and disrespectful behavior toward customers. Project completion shows mixed results with some jobs abandoned or requiring callbacks to competitors. The few positive reviews (3 of 10) are older (2012–2013) and lack specificity, while the majority of detailed negative reviews are from 2013–2021, suggesting a consistent pattern of poor service. Read less