Height’s Plumbing

Heights Plumbing demonstrates severe deficiencies across nearly all dimensions. Professionalism is critically compromised by unprofessional behavior (swearing, poor attitude), missed appointments without notification, and disrespectful treatment of customers. Pricing is consistently flagged as exorbitant and deceptive, with bait-and-switch tactics, inflated service charges, and refusal to honor qu... Read more

Heights Plumbing demonstrates severe deficiencies across nearly all dimensions. Professionalism is critically compromised by unprofessional behavior (swearing, poor attitude), missed appointments without notification, and disrespectful treatment of customers. Pricing is consistently flagged as exorbitant and deceptive, with bait-and-switch tactics, inflated service charges, and refusal to honor quoted prices. Project completion is unreliable, with incomplete work, abandoned jobs, property damage (grease on carpet, mud/water left behind, loose garbage disposal), and failure to follow through on promised callbacks. Only experience shows modest strength, with one review praising quality workmanship, but this is heavily outweighed by multiple reports of poor problem-solving and inadequate technical solutions. The company's owner (Matthew) is repeatedly cited as dishonest and unprofessional. Read less