David Frey Plumbing

David Frey Plumbing exhibits a deeply polarized review pattern with severe professionalism deficits that dominate the dataset. Nine reviews explicitly address professionalism, with six negative reviews citing rude, dismissive, and threatening behavior from owner David Frey and receptionist Lindsey, including harassment of reviewers and legal threats. Project completion shows critical failures in d... Read more

David Frey Plumbing exhibits a deeply polarized review pattern with severe professionalism deficits that dominate the dataset. Nine reviews explicitly address professionalism, with six negative reviews citing rude, dismissive, and threatening behavior from owner David Frey and receptionist Lindsey, including harassment of reviewers and legal threats. Project completion shows critical failures in diagnostic methodology (checking wrong water sources first, leaving leaks unfixed, charging for incomplete work). While four positive reviews praise technical skill and responsiveness, these are substantially outweighed by documented instances of poor workmanship, excessive charges for simple fixes, and hostile customer interactions. The company's pattern of threatening legal action against negative reviewers raises additional concerns about business ethics. Read less