Blind & Sons

Blind & Sons presents a deeply polarized review profile. A substantial cluster of recent (2024–2025) reviews praise individual technicians by name for being courteous, punctual, knowledgeable, and professional, which lifts the professionalism and experience scores modestly. However, these positive signals are heavily counterbalanced by a large and persistent body of negative reviews spanning 201... Read more

Blind & Sons presents a deeply polarized review profile. A substantial cluster of recent (2024–2025) reviews praise individual technicians by name for being courteous, punctual, knowledgeable, and professional, which lifts the professionalism and experience scores modestly. However, these positive signals are heavily counterbalanced by a large and persistent body of negative reviews spanning 2012–2025 that document serious, recurring failures: repeated appointment cancellations with no notice, poor workmanship requiring third-party correction, refusal to honor warranties, and customer service described as rude and dismissive. Pricing is the most consistently criticized dimension across all time periods, with numerous reviewers citing quotes 3x–10x higher than competitors for identical work, and several alleging outright deceptive upselling or fraudulent diagnoses. Project completion suffers significantly due to documented installation errors, abandoned or incomplete work, and a pattern of not following through on warranty obligations or callbacks. Read less