A-1 Affordable Plumbing the Original

A-1 Affordable Plumbing scores poorly across nearly all dimensions based on the available reviews. Professionalism is a consistent failure point: multiple reviewers describe rude or dismissive office staff, lack of communication about delays, technicians not wearing shoe covers or booties, and leaving customers' homes in worse condition than they found them. Project completion is the most damaging... Read more

A-1 Affordable Plumbing scores poorly across nearly all dimensions based on the available reviews. Professionalism is a consistent failure point: multiple reviewers describe rude or dismissive office staff, lack of communication about delays, technicians not wearing shoe covers or booties, and leaving customers' homes in worse condition than they found them. Project completion is the most damaging dimension — reviewers describe abandoned work, unresolved problems that worsened after visits, failure to contact warranty companies as promised, and technicians leaving without completing the job. On the experience dimension, several reviews document misdiagnosis of problems (sewage odor dismissed twice before a full basement backup), a new leak created after a repair attempt, and a technician unable to physically remove an old water heater. The only positive signals come from two older reviews (2017 and 2021) praising a technician named Bill or Billy, which prevents the score from bottoming out entirely but carry limited weight given the volume and recency of negative feedback. Read less