Thomas & Galbraith Heating, Cooling & Plumbing

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Workman Score
62.3/100
Based on
287 reviews analyzed
Yelp Yelp Angi Angi Thumbtack Thumbtack Homeadvisor Homeadvisor Google Google
Score Data Quality
Strong evidence
High confidence data

Overview of Company Customer Sentiment Analysis in May

Thomas & Galbraith demonstrates strong professionalism with courteous, punctual technicians who communicate well and explain work clearly. However, the company is significantly undermined by widespread pricing concerns—customers consistently report excessive charges, aggressive upselling, and misleading quotes that are 2-5x higher than competitors. Project completion is inconsistent, with multip... Read more

Services Offered Verified by Business

Drain installation
Drain repair
Garbage disposal repair
Gas line installation
Gas line repair
Hot water recirculation pump installation
Hot water recirculation pump repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Sump pump installation
Sump pump repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair

Business Details

Workman Score

  • Price-friendly 48%
  • Professionalism 73%
  • Experience 68%
  • Completion 66%
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What does the Wise Workman score mean?
<70 Low
71–80 Moderate
81–100 High
77.5
WW Score
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What things affect the Wise Workman score?
Price-Friendly
💰Professionalism:
Experience
🛠️Project
Completion

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