Quality Comfort Home Services HVAC, Plumbing, Duct Cleaning

Quality Comfort Plumbing and Air has a strong base of satisfied customers who consistently praise individual technicians — particularly Ryan and Josh — for being professional, courteous, knowledgeable, and thorough. However, the score is meaningfully dragged down by several serious negative reviews that describe incomplete work, unqualified technicians, a refusal to honor warranty obligations,... Read more

Quality Comfort Plumbing and Air has a strong base of satisfied customers who consistently praise individual technicians — particularly Ryan and Josh — for being professional, courteous, knowledgeable, and thorough. However, the score is meaningfully dragged down by several serious negative reviews that describe incomplete work, unqualified technicians, a refusal to honor warranty obligations, and a deceptive pricing tactic involving an artificial 'limited time promotion' applied to an inflated base price. The project completion dimension is the most concerning area, with multiple reviewers explicitly describing jobs left unfinished, recurring failures after service, and a pattern of the company deflecting blame onto customers rather than correcting mistakes. Pricing received a moderate-to-poor score due to the credible and detailed allegation of price inflation before discounting, which undermines trust even among otherwise satisfied customers. Professionalism scores are buoyed by many positive mentions of individual staff but are tempered by the office management conduct described in at least two reviews. Read less