Find Nearby Plumbers In Cincinnati, Ohio

Maximum Plumbing demonstrates exceptional performance across all four dimensions with consistently high scores driven by extensive positive feedback. Professionalism is the strongest dimension (94.5), with 142 mentions highlighting punctuality, responsiveness, politeness, and professional attitude. Project completion scores 92.8 based on 127 mentions, reflecting reliable job completion, timely delivery, and follow-through on callbacks. Pricing scores 91.0 from 89 mentions, with customers consistently praising fair, transparent, and competitive quotes with no hidden charges. Experience scores 93.2 from 98 mentions, demonstrating strong technical knowledge, quality workmanship, and problem-solving ability. The company benefits from long-term customer relationships and repeat business, indicating sustained quality.

• Three negative reviews (1-star ratings) identified: one from 2022-12-15 describing improper auger technique and wall damage; one from 2021-05-12 regarding lack of follow-up on estimate after $85 diagnostic fee; one from 2021-02-18 alleging improper water heater installation causing flooding and subsequent non-responsiveness. These represent 1.7% of total reviews and are substantially outweighed by positive feedback.
• One 3-star review (2021-03-26) noted excessive pricing on a water supply shut-off valve ($60 for valve with no labor), though the business owner reportedly resolved this issue.
• One 4-star review (2022-03-17) provided positive feedback but with slightly lower confidence than 5-star reviews.
• One 4-star review (2018-12-10) mentioned good service but did not elaborate extensively.
• One 4-star review (2017-09-30) stated 'He is just is hard to get a hold of,' suggesting occasional communication challenges.
• Recency analysis: Approximately 65% of reviews are from 2023-2025 (past 2 years), indicating strong recent performance. Older reviews (pre-2020) show consistent quality but represent smaller sample. No evidence of fake review patterns detected; reviews contain specific details, varied language, and authentic customer experiences across different service types.

This WW Score of 93.2 is highly reliable, based on 176 reviews with substantial mentions across all four dimensions (89-142 per dimension), all achieving HIGH confidence. The score reflects genuine customer satisfaction with minor exceptions (3 negative reviews representing 1.7% of total), strong recency weighting toward 2023-2025 reviews, and consistent positive feedback across diverse service types and customer profiles. The company demonstrates sustained excellence in professionalism, pricing fairness, project completion, and technical expertise.

Dunbar Plumbing demonstrates exceptional performance across all four dimensions. Steve consistently receives praise for professionalism, punctuality, responsiveness, and courteous demeanor (127 mentions). His pricing is repeatedly described as fair, reasonable, and transparent, with many customers noting he actively helps them save money (68 mentions). Project completion is reliable with strong follow-through and problem-solving (89 mentions). Technical expertise and knowledge are extensively documented, with customers highlighting his skill, thoroughness, and willingness to educate clients (112 mentions). The overwhelming majority of reviews are 5-star with specific, detailed praise rather than generic comments.

• Two negative reviews detected (1-star ratings from 2013-02-28 and 2007-10-04) that contradict the overwhelmingly positive pattern. The 2013 review alleges substandard work and refusal to warranty; the 2007 review provides no detail. These are statistical outliers but should be noted.
• One 3-star review (2004-05-03) indicates a cancellation due to health issues, which is neutral rather than negative.
• One 4-star review (2011-09-05) is positive but notes a rescheduling due to health issues.
• Duplicate review detected: The review dated 2024-06-09 and 2023-07-24 contain identical text ('A fantastic experience in every way...'). This suggests either a system error or a potential fake review. However, given the massive volume of unique, detailed reviews with specific dates spanning 19+ years, and the fact that only one duplicate was found, this is likely a data entry error rather than systematic review manipulation.
• Review volume is heavily skewed toward 5-star ratings (158 of 161 reviews). While this is consistent with a genuinely excellent service provider, it is statistically unusual and warrants noting.

This WW Score of 93.2 is highly reliable and should be trusted substantially. The score is based on 161 reviews spanning from 2002 to 2024, with 127+ mentions per dimension and HIGH confidence across all metrics. The consistency of detailed, specific praise across nearly two decades, combined with the contractor's demonstrated longevity and repeat customer base, strongly validates the score. The two negative outlier reviews do not materially alter the overall assessment given the overwhelming volume of corroborating evidence.

Tony's Drain Cleaning demonstrates exceptional performance across all four dimensions. Project completion is the strongest area, with all 9 reviews explicitly confirming jobs finished completely, on-time, and with follow-through—including one remarkable case where they solved a problem 6 other plumbers could not resolve in two weeks. Professionalism is consistently praised (8 mentions) with emphasis on quick response times, friendly staff, and honest communication. Experience is well-documented (7 mentions) with reviewers highlighting superior technical knowledge, problem-solving ability, and craftsmanship that exceeded industry standards. Pricing receives strong marks (6 mentions) as fair, transparent, and reasonable relative to competitors. The business shows sustained quality over more than a decade of reviews.

• All 9 reviews are 5-star ratings with no negative feedback—this is unusual and warrants caution. However, reviews contain specific, detailed anecdotes (basement waste issues, sewer line root clearing, clogged kitchen sink solutions) that suggest authenticity rather than generic praise.
• Review dates span from 2012 to 2024, with most reviews (6 of 9) older than 12 months. Only 3 reviews are from the past 12 months (2024, 2024, 2023). Recency is limited, though consistency across 12+ years suggests stable quality.
• No negative reviews present—absence of complaints does not guarantee perfection, but the specificity and detail in positive reviews (technical problem-solving, crew behavior, cleanup efforts) lends credibility.

This WW Score of 91.2 is highly reliable given the consistent, detailed, and specific praise across all dimensions over a 12-year period; however, the complete absence of any critical feedback and limited recent reviews (only 3 from past 12 months) suggest caution—this score reflects historical performance and should be validated with recent customer contact if making a high-stakes decision.

Randy demonstrates exceptional performance across all dimensions. Professionalism is consistently highlighted through punctuality, responsiveness, friendliness, and respectful conduct—he even showed up on his day off and arrived promptly despite being over an hour away. Project completion is strong with multiple mentions of reliable follow-through, thorough work, and going above and beyond (e.g., preparing fittings for future work, leaving no dirt behind). Pricing is explicitly praised as fair and affordable in multiple reviews. Technical skill and workmanship quality are evident through descriptions of efficient, meticulous, knowledgeable work that solves problems effectively.

• All 9 reviews are 5-star ratings with no negative feedback or critical comments—this is unusual and warrants caution.
• All reviews are from 2022 (October 2022 to February 2022); no reviews from 2023 or 2024 are present, limiting recency data.
• While reviews contain specific details (hot water heater emergency, septic work, cleanliness, fittings preparation), the uniformly positive tone and absence of any constructive criticism or minor complaints is atypical and may suggest selection bias or limited review volume.
• Review language varies sufficiently to avoid appearing fabricated, but the perfect 5-star consensus should be interpreted with appropriate skepticism.

This WW Score of 89.3 is based on solid evidence across all four dimensions with HIGH overall confidence, but the complete absence of any critical feedback and reliance on 2022-only data means this score should be treated as a strong positive indicator rather than a definitive measure—verification of more recent work and any negative reviews would strengthen confidence in this assessment.

Ron receives consistently strong marks across all four dimensions, with professionalism being the most frequently praised attribute — reviewers repeatedly highlight his punctuality, communication, honesty, and courteous demeanor. Pricing is noted favorably by multiple reviewers who describe his rates as reasonable, fair, and even under-budget on at least one occasion, though one negative review raised a concern about an inability to handle a specific toilet model that resulted in unexpected additional cost. Project completion is well-supported, with reviewers describing jobs finished thoroughly, on time, and with follow-through including a same-day return to complete a ceiling fan install. His technical experience across electrical, plumbing, and general handyman work is validated by numerous specific project descriptions, with one reviewer noting a minor limitation with a newer toilet model, which slightly tempers the experience score.

• One 2-star review (2021-08-14) describes Ron being unable to install a customer-supplied toilet due to unfamiliarity with the model, resulting in unexpected additional cost — this is a legitimate negative data point and was factored into both the experience and project_completion scores.
• Several reviews use enthusiastic, glowing language (e.g., 'angel on Earth', 'super hero') which could superficially resemble fake review patterns; however, the majority of reviews include specific project details, named tasks, and varied phrasing, which supports authenticity.
• Approximately 10 of 17 reviews are dated before September 2023, meaning they are older than 12 months relative to the most recent review date. The most recent reviews (2023–2024) remain consistent in tone and quality, so recency does not significantly undermine the score, but the older reviews carry slightly reduced weight.
• No reviews mention any negative experience with pricing beyond the one 2-star review, which is a positive signal but also means the pricing score is built on a relatively favorable and potentially self-selected sample.

This WW Score is based on 17 reviews with strong mention counts across all four dimensions, yielding HIGH confidence in every category; the score is considered reliable, though the presence of one substantive negative review and a majority of reviews older than 12 months introduce a modest degree of caution.

Feichtner Plumbing demonstrates strong overall performance across all four dimensions. Professionalism is a standout strength, with 67 mentions highlighting punctuality, courteous staff, responsiveness, and clean work practices. Project completion is consistently reliable with 58 mentions of timely, thorough work and follow-through. Experience is well-documented with 45 mentions of skilled technicians, quality workmanship, and effective problem-solving. Pricing receives solid marks (82.0) with 32 mentions of fair, transparent, and reasonable rates, though some customers note prices are higher than competitors. The company's 40+ year history and family-owned reputation reinforce reliability.

• Three negative reviews (1.0, 2.0, 1.0 ratings) from 2013, 2018, and 2020 cite billing disputes, missed appointments, and communication failures. These are legitimate concerns but represent ~3% of total reviews and appear to be isolated incidents rather than systemic issues.
• One 2020 review (1.0 rating) alleges price gouging for after-hours service ($900 quote for diagnostic visit), which contradicts the company's otherwise consistent fair-pricing reputation. This may reflect pandemic-era pricing or a single outlier.
• One 2011 review (4.0 rating) notes the technician did not complete promised secondary work due to time constraints, suggesting occasional scope-management issues.
• Multiple empty or minimal-text reviews (e.g., '.', 'unknown', blank) reduce data quality slightly but do not suggest fake reviews—these appear to be platform artifacts rather than coordinated fake praise.
• The overwhelming majority of reviews (95+) are 5-star ratings with specific, detailed praise mentioning named technicians (Dan, Colin, Greg, Connor, John), which increases authenticity. Praise is specific and varied rather than formulaic.

This WW Score of 88.2 is highly reliable, based on 100 reviews with strong mention counts across all dimensions and spanning 18 years of customer feedback. The company's consistency, family reputation, and specific named technician references support confidence in the score, though the three negative reviews and occasional billing disputes warrant awareness that perfection is not guaranteed.