Osterwisch Company

Osterwisch receives consistent praise for technical skill, honest advice, and fair pricing across multiple trades including HVAC, plumbing, and electrical work, with several reviewers specifically noting no upselling attempts. However, professionalism is meaningfully dragged down by a missed appointment with a dismissive manager response, a complaint about an undisclosed service fee, and a one-wor... Read more

Osterwisch receives consistent praise for technical skill, honest advice, and fair pricing across multiple trades including HVAC, plumbing, and electrical work, with several reviewers specifically noting no upselling attempts. However, professionalism is meaningfully dragged down by a missed appointment with a dismissive manager response, a complaint about an undisclosed service fee, and a one-word 'Slow' review — all from 2023–2024, which carry elevated recency weight. Pricing scores are mixed: multiple reviewers call it fair, but one customer felt blindsided by a $100 service call charge with no prior disclosure, which is a transparency concern. Project completion scores are generally positive, with jobs described as thorough and complete, though the incident where a technician told a customer to diagnose their own attic issue before leaving is a notable incomplete-service flag. Overall, the business shows a solid foundation of competence and integrity but has visible service consistency issues in recent reviews. Read less