Neiheisel Plumbing

Neiheisel Plumbing presents a mixed picture across all four dimensions. Professionalism scores are dragged down significantly by one detailed negative review describing a rude receptionist, an owner who refused to engage with a complaint, a late plumber, and a plumber who arrived without proper equipment — serious failures that offset the friendly and upbeat descriptions in positive reviews. Pri... Read more

Neiheisel Plumbing presents a mixed picture across all four dimensions. Professionalism scores are dragged down significantly by one detailed negative review describing a rude receptionist, an owner who refused to engage with a complaint, a late plumber, and a plumber who arrived without proper equipment — serious failures that offset the friendly and upbeat descriptions in positive reviews. Pricing is a notable weak point, with two separate reviews explicitly calling out unreasonable or unfair charges, including billing a customer for time spent fetching forgotten equipment. Project completion is also compromised, as one customer paid ~$400 only to have a toilet that continued to leak and remain clogged, requiring a callback that itself failed to fully resolve the issue. Experience scores are moderate — most reviewers who comment on workmanship are satisfied, but the repeated toilet issue and forgotten equipment suggest inconsistency in technical preparedness. Read less