Midwestern Plumbing Service

Midwestern Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is the most frequently mentioned dimension and is sharply divided: positive reviews praise specific plumbers like Gino, Ben, Ken, and John Von Holle for punctuality, communication, and care, while a significant negative review describes two consecutive no-shows with no proactive communication, dragging ... Read more

Midwestern Plumbing presents a deeply mixed picture across all four dimensions. Professionalism is the most frequently mentioned dimension and is sharply divided: positive reviews praise specific plumbers like Gino, Ben, Ken, and John Von Holle for punctuality, communication, and care, while a significant negative review describes two consecutive no-shows with no proactive communication, dragging the score down considerably. Pricing is the weakest dimension, with three of four pricing-related reviews explicitly describing overcharging, hidden or misapplied fees, and billing failures, leaving only one review citing fair pricing. Project completion is similarly split — some jobs were completed well and with follow-through, but one review describes a $10,000 hot water heater installation that has never fully worked and remains unresolved, which is a serious red flag. Experience scores moderately, with several reviewers praising technical skill and problem-solving, offset by the persistent hot water heater malfunction and a prior botched repair by another company that Midwestern was called in to fix. Read less