Massie Creek Plumbing

Massie Creek Plumbing demonstrates strong performance across all four dimensions with consistently high marks from customers. Professionalism is a standout strength, with 15 reviews explicitly praising punctuality, courtesy, communication, and responsiveness—including emergency service delivery and courteous demeanor. Project completion is solid with 14 mentions of timely, thorough work and foll... Read more

Massie Creek Plumbing demonstrates strong performance across all four dimensions with consistently high marks from customers. Professionalism is a standout strength, with 15 reviews explicitly praising punctuality, courtesy, communication, and responsiveness—including emergency service delivery and courteous demeanor. Project completion is solid with 14 mentions of timely, thorough work and follow-through on complex jobs. Experience is well-documented across 12 reviews highlighting technical knowledge, skilled workmanship, and efficient problem-solving. Pricing receives strong marks from 8 reviews citing fair costs, transparency, and value—notably several customers reported being charged less than quoted. The single 1-star review from September 2024 alleges a technician removed a component without authorization and demanded payment for a callback, which represents a significant professionalism and ethics concern that tempers the otherwise excellent rating. Read less