Ken Herbert Plumbing

Ken Herbert Plumbing demonstrates strong professionalism (84.5) with consistent praise for punctuality, courtesy, and responsiveness across 42 reviews. Technical expertise and workmanship are solid (86.0 across 31 mentions), with customers noting knowledgeable technicians and quality repairs. Project completion scores well (82.0 across 28 mentions), though some callbacks and follow-through issues ... Read more

Ken Herbert Plumbing demonstrates strong professionalism (84.5) with consistent praise for punctuality, courtesy, and responsiveness across 42 reviews. Technical expertise and workmanship are solid (86.0 across 31 mentions), with customers noting knowledgeable technicians and quality repairs. Project completion scores well (82.0 across 28 mentions), though some callbacks and follow-through issues are documented. Pricing is the significant weakness (62.0 across 13 mentions), with multiple customers citing high costs, lack of transparency in quotes, and feeling overcharged relative to work performed. The company shows reliability but pricing concerns temper overall confidence. Read less