Joe Klosterman Plumbing

This contractor shows mixed performance across dimensions. Professionalism is inconsistent—some customers praise punctuality and responsiveness, while others report ignored callbacks and defensive behavior. Pricing is a significant weakness, with multiple complaints about double-charging (service fee plus hourly minimum) and perceived overcharging for minimal work, though some customers found pr... Read more

This contractor shows mixed performance across dimensions. Professionalism is inconsistent—some customers praise punctuality and responsiveness, while others report ignored callbacks and defensive behavior. Pricing is a significant weakness, with multiple complaints about double-charging (service fee plus hourly minimum) and perceived overcharging for minimal work, though some customers found pricing fair or better than quoted. Project completion is the most concerning dimension, with two detailed 1-star reviews documenting incomplete work (water heater not elevated, valve installed backwards) and failure to return for corrections despite promises. Technical skill appears solid when work is completed properly, but execution and follow-through are unreliable. The company's age (reviews span 2009–2014) limits recency assessment. Read less