Butler Plumbing Heating & Air Conditioning

Only two reviews exist, making any scoring highly unreliable. The negative review (2024) describes a serious transparency failure — no upfront pricing, no guarantee given, and a $1,100 bill that blindsided the customer, along with a return visit due to lacking proper equipment. The positive review (2017) praises responsiveness, quick diagnosis, and a very low $100 cost, but is over 7 years old a... Read more

Only two reviews exist, making any scoring highly unreliable. The negative review (2024) describes a serious transparency failure — no upfront pricing, no guarantee given, and a $1,100 bill that blindsided the customer, along with a return visit due to lacking proper equipment. The positive review (2017) praises responsiveness, quick diagnosis, and a very low $100 cost, but is over 7 years old and carries significantly less weight given recency rules. The two reviews paint a contradictory picture, and the more recent review is the negative one, which is a meaningful signal. Scores have been kept conservative across all dimensions due to the small sample size and conflicting evidence. Read less