Beresford Plumbing-Heating-Cooling

Beresford Plumbing earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — reviewers repeatedly highlight punctuality, courteous staff, clear communication, and tidy work habits. Project completion scores well overall, supported by many accounts of timely, thorough work, but is meaningfully dragged down by one significant negative revie... Read more

Beresford Plumbing earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — reviewers repeatedly highlight punctuality, courteous staff, clear communication, and tidy work habits. Project completion scores well overall, supported by many accounts of timely, thorough work, but is meaningfully dragged down by one significant negative review describing a burst pipe after a botched installation, no emergency contact line, stained carpet, and an unhappy return technician. Experience scores are solid, with multiple reviewers citing skilled diagnostics, quality workmanship, and problem-solving ability across plumbing, HVAC, and gas fireplace work. Pricing scores are the weakest dimension, reflecting a mix of reviewers calling fees fair and reasonable alongside two notable complaints — one describing a $395 pilot light repair as outrageous with a refusal to negotiate, and another where a part cost more than the fireplace itself. The volume and span of reviews (2004–2019) provide high statistical confidence, though recency is a concern as most reviews predate 2019. Read less