B&B Plumbing and Heating

Both reviews are strongly negative and paint a consistent picture of poor performance across all dimensions. The first review details a clear misdiagnosis — the technician failed to check a $25 capacitor and instead recommended a $390 fan replacement, resulting in a nearly $455 unnecessary cost to the customer. The company then refused to refund the $65 service call despite the misdiagnosis bein... Read more

Both reviews are strongly negative and paint a consistent picture of poor performance across all dimensions. The first review details a clear misdiagnosis — the technician failed to check a $25 capacitor and instead recommended a $390 fan replacement, resulting in a nearly $455 unnecessary cost to the customer. The company then refused to refund the $65 service call despite the misdiagnosis being confirmed by a second opinion. The second review independently corroborates pricing concerns, calling the company 'pricey,' and also highlights a serious project completion failure — an inspection was performed but no follow-up estimate was ever provided, leaving the customer without a resolution. Together, these reviews indicate deficiencies in technical competence, pricing fairness, communication, and follow-through. Read less