American Plumbing Solutions

This contractor's review pool is deeply polarized: a cluster of recent 2025 reviews (many from what appears to be a single business entity operating as Precision Planbing Solutions) are overwhelmingly positive, while a large and detailed body of older reviews — spanning 2011 through 2024 — documents severe, recurring failures across all four dimensions. Professionalism is the most damaged dime... Read more

This contractor's review pool is deeply polarized: a cluster of recent 2025 reviews (many from what appears to be a single business entity operating as Precision Planbing Solutions) are overwhelmingly positive, while a large and detailed body of older reviews — spanning 2011 through 2024 — documents severe, recurring failures across all four dimensions. Professionalism is the most damaged dimension, with dozens of explicit accounts of rude technicians, no-call no-shows, rude office staff, and outright dishonest behavior toward customers. Project completion is critically undermined by repeated reports of abandoned jobs, unresolved issues, missed appointments, and work that made problems worse. Pricing concerns are serious and specific, with multiple reviewers alleging deliberate manipulation of home warranty claims to extract out-of-pocket payments or deny coverage — a pattern consistent across many independent accounts spanning several years. Experience scores are mixed: a handful of reviewers praised knowledgeable technicians, but a comparable number described technicians who Googled repairs on-site, misdiagnosed problems repeatedly, or admitted they could not perform basic plumbing tasks. Read less