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Every single review analyzed is a 1-star complaint, painting a consistent and damning picture of this contractor across all four scored dimensions. Professionalism is catastrophically low: nearly every reviewer describes rude office staff (particularly a receptionist and owner named Steve), threats of lawsuits and collections, hang-ups, and no-shows — with zero positive counterexamples. Project ... Read more

Every single review analyzed is a 1-star complaint, painting a consistent and damning picture of this contractor across all four scored dimensions. Professionalism is catastrophically low: nearly every reviewer describes rude office staff (particularly a receptionist and owner named Steve), threats of lawsuits and collections, hang-ups, and no-shows — with zero positive counterexamples. Project completion is nearly as poor, with repeated accounts of abandoned jobs, unfinished work, failed city inspections, and technicians arriving without proper equipment. Workmanship quality is consistently described as sloppy, incorrect, and in several cases made problems worse than before — including failed copper welds, wrong fittings causing floor damage, and misdiagnosed sewer lines. Pricing received a marginally higher score only because a few reviewers noted they paid and received some partial service, but hidden charges, unexpected invoices, and threats over unpaid amounts were common complaints. Read less