D & B Plumbing Service

D&B Plumbing has an overwhelmingly negative review record across all four scored dimensions. Professionalism is the most-cited concern, with dozens of reviewers describing rude technicians, the owner Dennis being dismissive and combative, phones going unanswered, no-shows, and broken appointment windows. Project completion is catastrophically poor — a recurring pattern involves technicians leavi... Read more

D&B Plumbing has an overwhelmingly negative review record across all four scored dimensions. Professionalism is the most-cited concern, with dozens of reviewers describing rude technicians, the owner Dennis being dismissive and combative, phones going unanswered, no-shows, and broken appointment windows. Project completion is catastrophically poor — a recurring pattern involves technicians leaving jobs incomplete, falsely reporting work as done to home warranty companies, and causing secondary water damage that was never remediated. Experience scores are also very low, with multiple reviewers describing misdiagnoses, incorrect parts installed, damage caused during repairs (flooded basements, ruptured seals, broken faucet meshes), and a failure to identify obvious issues like corroded pipes or wrong anode rods. Pricing concerns include attempts to charge excessive fees for minimal work, hidden charges beyond warranty service fees, and recommending lower-quality replacement parts while billing for premium ones. The 10 positive reviews (all 5-star) are heavily outweighed by 32 negative reviews and represent a minority pattern that does not offset the systemic failures documented across the majority of the review set. Read less