Wilson Plumbing & Heating

Wilson Plumbing & Heating exhibits a deeply polarized performance profile. While some older reviews (2016–2018) and a handful of recent ones praise technical competence and professionalism, the overwhelming majority of recent reviews (2020–2024) document systematic failures in pricing transparency, project completion, and customer communication. The company consistently quotes inflated prices ... Read more

Wilson Plumbing & Heating exhibits a deeply polarized performance profile. While some older reviews (2016–2018) and a handful of recent ones praise technical competence and professionalism, the overwhelming majority of recent reviews (2020–2024) document systematic failures in pricing transparency, project completion, and customer communication. The company consistently quotes inflated prices (often 2–3× market rates), misrepresents problems to justify unnecessary replacements, abandons jobs mid-completion, and fails to honor callbacks. Professionalism scores are dragged down by scheduling failures, unresponsiveness, and dishonest sales tactics. Experience is the strongest dimension, with several reviews acknowledging skilled technicians—but this is undermined by poor follow-through and lack of accountability when damage occurs. Read less